California State University, Fullerton


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How do I change my email password?

If you are in your Portal:

  • For the old Portal: click on the Profile tab (top right) > Click on Password: (click to edit).
  • For the new Portal: Click on Account Settings (top right) > Click on Portal Password.

If you are unable to login your Portal: go to: > Click on Can’t access your account > Click on Student or New Applicant > Click on I forgot my password (must have CWID to get in) > Enter your CWID and answer your security questions.

  • If you forgot your security question response, ** fail them 3 times** and you will be allowed to enter your personal information to reset your account (first name, last name, CWID, last 4-digits of SSN and birthdate)
  • If you still cannot get in or do not have a SSN contact the Student IT Help Desk at 657.278.8888.

Email password and Portal passwords are the same.

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